Is it possible to order delivery at a certain hour?

A preferred hour is part of the order, not an extra service. Write it in the comment or tell the operator, and it becomes a confirmed slot once we know how long your set needs on the inflation table and which courier is on that route.

What we promise is a narrow window around your hour, not a stopwatch. Hotel security desks, gated communities, lift queues and Sheikh Zayed traffic can add several minutes, so for a restaurant surprise or a stage moment we plan the handover slightly earlier and keep the balloons out of sight.

Write the exact hour in the order comment or in chat
The slot is confirmed only after we check preparation time and courier load
For a surprise moment, plan the handover 15–30 minutes earlier
Hotel security, lift queues and traffic can shift the arrival a little
If the hour is already taken, the operator offers the nearest free one

Choose the window on the delivery page and we will confirm the hour in the reply.

Similar questions

How do I order balloon delivery?

Place the order on the website (cart or “Buy in one click”), in the site chat, on Instagram @bemyballoon, or by WhatsApp and phone on +971 58-531-1583. The same number is used for calls and WhatsApp.

How much does balloon delivery cost?

Delivery is a separate line from the balloons. In Dubai a daytime slot starts at AED 50; other emirates cost more. Early morning and late evening add a surcharge. The cart shows the figure for your address.

What time of day is delivery possible?

Delivery runs every day from 8:00 to 00:00. You pick a preferred window at checkout; it becomes confirmed only after the operator checks preparation time and a free courier. Changes to the usual schedule are announced in advance.

What are the delivery restrictions?

Most limits come from the venue, not from us: latex bans in hospital wards, hotel loading bays and security passes, tower rules on tall helium sets, gate codes in gated communities, and wind on open terraces.

Is it possible to change the delivery address after placing an order?

Yes. If the courier has not left the warehouse we simply replace the address. If the car is already on the route the change is still possible, but a longer trip may cost extra and the agreed window can slip.

Is there an express delivery service?

Yes, in the sense that we can give you the earliest free slot instead of a planned one. In Dubai that usually means 1–2 hours when everything is in stock. Couriers work every day from 8:00 to 00:00.

What should I do to ensure that my order is successfully delivered?

Almost every delayed delivery comes down to missing information. Give the full address with building access, a phone that is answered, the surprise flag and parking notes, and make sure someone on site can take the balloons.

Is it possible to order delivery on a specific date?

Yes. A date is booked in the schedule as soon as the order is confirmed, and for big sets we reconfirm about a day before. Inflation happens on the delivery day — helium is never prepared days in advance.

What should I do if the balloons are not delivered on time?

Contact us immediately on WhatsApp or by phone on +971 58-531-1583 with the order number. The operator locates the courier and gives a new arrival time, and if the fault is ours we agree a discount or a replacement set.

Is it possible to order delivery on weekends or holidays?

Yes, the schedule does not change at weekends. We deliver every day from 8:00 to 00:00, holidays included. On Eid, National Day and New Year’s Eve the evening slots go first, so book those dates early.

How long does it take to deliver balloons to different emirates?

From confirmation: Dubai 1–3 hours, Abu Dhabi 2–3, Sharjah 2–5, Ajman, Umm Al Quwain and Al Ain 3–6, Ras Al Khaimah and Fujairah 8–10. Couriers run every day from 8:00 to 00:00.

Do you deliver balloons to the hospital?

Yes, we deliver to hospitals and maternity wards regularly. Because many wards do not allow latex, we build the set from foil. Tell us the ward, the visiting hours and the patient name so security lets the courier through.

What is your delivery policy?

We deliver with our own couriers across all seven emirates, every day from 8:00 to 00:00. Fees are set by zone and time window, the minimum order is AED 300 or AED 500, and anything damaged in transit is replaced.

Still have questions?

We are ready to advise!